Springwell IT Support Services has been established for nearly 10 years and provides professional and comprehensive support to a number of primary schools across Southampton and the surrounding area. 

The aim of the service is to contribute to the smooth running and productivity of your school. By implementing technological modernisation you can safeguard your pupils better, save your staff time, reduce IT budget spend, create more efficient systems and optimise strategic plans. 

We believe that schools require flexible and covering "all aspects of IT" support. We have a range of different one-off consultancy options, Service Level Agreement packages and add-ons available.

If you have any further questions or enquiries, please contact us using one the methods below.

Contact details for Springwell IT Helpdesk

• Email: 
  [email protected]
• Helpdesk & FAQ's: 
  Springwell IT Helpdesk
• Phone:
  023 80426878

- IT Infrastructure Review: £349

- IT Policies Review: £249

- Hardware Audit: £299

- Software Audit: £249

- Project: Bespoke pricing

*Pricing for Collaborate, Core and Enhanced packages varies between £12,999 and £20,999. It is based on 2 form entry
Primary School (Including Pre-school and/or Nursery) and is subject to VAT.

- Annual fixed price contracts

- DBS checked staff and Letters of Assurance

- 3 lines of support

- In-house MIS Support
(such as Arbor, Bromcom and SIMS)

- Termly IT Strategy Meetings with SLT

- IT Procurement & Budget management 
(Including Admin & Curriculum Software and Hardware)

- GDPR & Data Protection management

- Yearly Equipment Reviews

- Project Management

- System Migrations

- Door card access installation & maintenance

- Digital Design services

- Competitive pricing via trustworthy suppliers
(Cashback, if applicable)

- Exclusive Anti-virus offer
(If desired)

St John’s has been using Springwell IT for a number of years now. When we first started a SLA with Springwell, the IT equipment was old and there were not very secure system within the school. Due to the expertise from Dan and his team we are now in a fantastic position within the school, we have a rolling schedule for our IT equipment and great security systems in place to ensure no data breaches or cyber-attacks. Although IT are only on site twice a week, they are very quick in sorting out any issues that may occur, you can contact them by email, ticket system or phone for more urgent situations. Nothing is too much trouble for Dan and his team, they are knowledgeable and  have always been able to solve any issue that may occur. Dan will have termly strategy meetings with SLT to discuss any better options or ideas, he is always trying to save us money. I would highly recommend this IT service to anyone.

- Timothy Lintott / School Business Manager at St John's Primary & Nursery

We are very grateful for the service provided by Dan and the team at our school. The IT Helpdesk system, accessible by all members of our staff, allows issues to be addressed quickly and efficiently. Dan provides useful insights into the strategic development of our system as well as guidance and advice to ensure we are meeting safeguarding requirements." 

- Jen J / Headteacher at Bitterne CE Primary

The team is solutions orientated, with no job too small.  Friendly and approachable, the team are always happy to support every member of the organisation.  IT provision within the school is constantly reviewed against value for money and compliance as well as ease of use.

- Natalie C / Office Manager at Bursledon Federation: Infant CE & Junior CA Schools